RAGE (edited) in fact ignore me

Edited again: see my next post - I have possibly uncovered a design flaw in the payment system!

Edited: LJ's billing department tells me I signed up for auto-pay two years ago (Feb. 2010). If I did, it was by accident! I do not remember receiving a notice in Feb. 2011 saying: we'll be billing your credit card. I only remember: your account's about to expire.

Very little of this makes sense to me, but it's a fact that I've been paying $19.95 for the last two years, which is the reduced rate you get for enrolling in auto-payments. I had no idea. I know I paid manually last Feb., but then I also was switching to a different credit card, so who knows. They say I switched cards and then they auto-billed me.

And this? The automatic payment enrollment process does indicate in several places it is a reoccurring payment, including a chart of "today's payment" and "regular payments" to indicate what you will be billed the day you enroll, versus the normal amount. Rings no bells whatsoever.

I would not even have checked my account status if I hadn't seen other people reporting that there was a problem -- maybe we're all senile? :-/




Check your LiveJournal account status, everyone. They're fucking around with automatic payments! I have never had automatic payments turned on, but I am now being told that my credit card will be automatically billed. For account renewal AND userpic package.

FUCK NO YOU ASSHOLES

NOT ANOTHER DIME

Previous Post about auto-payments has been revised...

and here's what I've learned since then, after turning off auto-payments.
ETA: I may have discovered a design flaw! Ha!

I investigated what happens when you decide you want to make a manual payment rather than set up automatic payments on LJ:

Renew With Automatic Payments OR Make A Manual Payment choices are given.

Two separate places to click.

IT DOES NOT MATTER WHICH BUTTON YOU CLICK ON, YOU GET TAKEN TO THE AUTO-PAYMENT OPTION.

I select Manual, and the next screen that comes up is for auto-payment enrollment. You have to click on a different tab at the top of the box to get to the One Time Payment option.

No wonder I had no idea I was enrolling in auto-payment! THAT WAS NOT THE CHOICE I SELECTED.